Superior Service Delivery for Superior Results
In the SaaS software world, trust is the foundation of a successful relationship between a solution provider and its customers. Even though you don’t have to worry about installing software or maintaining IT infrastructure, you do need to select a provider that can eliminate all your other worries – about things like security, availability, performance, and scalability.
Entiera Insight is hosted at a state-of-the-art, secure data center that provides best-in-class infrastructure and service. Designed with security as the cornerstone, our data center is engineered to address the “need for speed" of the entire user experience — from uploading data and application integration, to campaign design and execution, to the generation of customer centric marketing across all customer touchpoints.
As a SaaS provider, we meet the highest service delivery standards including:
- Ironclad security: To protect your information from unauthorized access and use, we provision world-class security at every level – physical, personnel, network, application, and data security (including authentication, encryption, firewall, and password technologies).
- High availability: Our data center is engineered with tremendous redundancy to ensure round-the-clock business continuity.
- High performance: Whether you are executing reports or campaigns, we return results fast so you can keep on optimizing your marketing programs.
- Proven scalability: Our data center is architected for maximum flexibility and segregation to provide secure scalability on demand.
- Incidence response and recovery: We utilize a variety of tools to detect infrastructure issue and are able to immediately respond.
- Monitoring and preventative maintenance: Our infrastructure is continuously monitored using a variety of industry-proven tools to greatly reduce the risk of failure due to capacity overuse. We conduct regular system tests and provide detailed information and advanced notice when maintenance is performed.
- True multi-tenancy: Our architecture is designed to maximize the sharing of resources across companies, but still keep each organization’s data and business rules separate and secure.